When it comes to the battle to be the best pharmacy on the block, CVS is making all the right moves. First, they added benefits to their membership, then they put walk-in clinics in their stores. Their goal now is to be the first company to offer nationwide delivery in all their locations.
After merging with Aetna insurance, it would seem CVS has a lot of motivation to prove their the best and claim the number one spot (they’re currently #2) and overtake the market that is flooded with competitors.
CVS started offering delivery to the New York market and plans to expand the service to other U.S. cities, including San Francisco, Boston, Washington D.C., Philadelphia, Miami, and others, ultimately offering delivery from all 9,800 locations across the country.
The cost for a delivery will be $4.99 and it can be done by calling the store and requesting delivery or you can just use the CVS app on your phone. It’s not just restricted to personal prescriptions, as other products are available for delivery.
For example, if you’re in the midst of a nasty cold and don’t want to leave your home, you can order popular cold medications and have them sent to you. CVS does plan on extending the service to other products, so maybe soon you can have everything from drugs to that gallon of milk you forgot to pick up delivered to your door.
A lot of these changes are due in thanks to CVS’s $69 billion merge with Aetna health insurance. The goal is to create a mega-market that provides not just a retail pharmacy store, but an entire healthcare company that combines insurer with pharmacy benefits and ultimate customer service through delivery.